Delivering a cloud solution that is precisely customized to your needs, in a way that is innovative, flexible and highly efficient
The advantages of cloud technology revolve around three key areas
As one of the earliest adopters of Cloud technology, our team has been able to create a highly resilient Cloud Platform which is built to process and deliver billions of transactions a month with response times measured in milliseconds.
David Phillips, CIO Attraqt
Fredhopper Access Server (FAS) is deployed and delivered in the cloud. The exact cloud configuration, including a designated cloud region and number of live and test environments, depends on customer requirements, contractual agreement, and decisions made during the integration process.
The Smart Data Engine, provides our customers with an ability to combine, centralize and enrich multiple separate streams of raw data input, in real-time. This delivers truly actionable insights for automatic application or for informing improved decision-making.
Handles all communication between your store and FAS. When a shopper explores your store, the store sends a request to the Query Service. This processes the request and returns results which your store then renders to the shopper’s device.
Provides a user interface for merchandisers to create and apply business rules and configuration changes. These configuration changes influence the navigation and search results returned by the Query Service.
Every customer receives the following
Our Query API service is guaranteed to be available for a minimum of 99.90% each month for Standard SLA customers and 99.95% for Advanced and Premium SLA.
Using building blocks offered by the largest Cloud provider, AWS:
- 99.99% availability of scalable compute resources.
- 99.999999999% durability of mission critical data backups.
Each production setup is spread across multiple availability zones (i.e. data centers) within a single region
DNS multi-node load balancing, followed by conventional load balancing across internal dedicated resources.
Our on-house controlled automated service orchestration manages normal operation and enables prompt failure recovery.
3rd party independent monitoring, internal 20000+ monitoring checks with alerting and millions of metrics graphed, stored and analyzed.
A dedicated team of professionals responsible for the service reliability, including 24/7 pro-active incident handling.
RESTful API to integrate with our service's such as our scalable Data Services Platform.
There are a number of additional services and capabilities that support international customers with global presence.