Applying the latest AI to deliver personalised rankings and product recommendations at each step of the customer journey
Identify Behaviour Patterns
Identify the relevant activities and signals of your customers throughout their journey and on all sales channels to define behaviour patterns and segmentation.
Apply Intelligence Layer
Use our algorithm-driven capabilities to deliver personalised rankings and recommendations at each step of the customer search experience.
Build Personalised Experiences
Build individualised search experiences that support the customer from discovery to inspiration, purchase, and beyond.
Personalise the entire shopper journey
Our AI Scores solution enables retailers to automatically enhance the relevancy of shopper discovery, from the display of results in a customer's search results page to the products shown in product recommendation zones.
Deliver highly personalised experiences for your customers in 4 ways
Recommended for You
Recommend items for the current shopper based on their customer segment
Recommend items that reflect their interests and real-time behaviour, based on other shoppers who have acted in a very similar way
Recommend content that was also popular to shoppers in the same customer segment
Recommend popular items that other users have interacted with
Inspire shoppers to view and purchase social-proofed popular products
Create ‘buy now’ urgency based on the wisdom of the crowd
Weight product ranking and recommendations based on shopper engagement with bestsellers
Display how many other shoppers like popular items in real-time
Update recommendations frequently to reflect trends immediately as they happen
Recommend top-selling products
Enable discovery by presenting trending items most purchased by likeminded shoppers
Connect trending products to inventory and stock levels, to ensure availability and reduce fragmentation