If you use the search box you are 5 x more likely to convert and spend 3 x as much as those who don’t. Yet 25% of search results are irrelevant. This means that shoppers cannot find the products they want, or the information they need. This results in a poor experience and lost sales.
Increase in conversion rate for affected searches50%
Increase in product detail page (PDP) click rates61%
Decrease in refined and rephrased searches13%
Increase in commercial value for long-tail searches37%
Projected additional annual revenue£50million
No in-house data scientists? No problem! We’ve done the groundwork for you already! Our algorithms come pre-trained, and they are easy to set up and manage through our dedicated console.
Spend less time setting up and optimising rules, and more time trading and getting to know your customers. Our self-learning algorithms constantly optimise themselves based on customer information, search queries, real-time shopper behaviour and site interactions.
The human language is complex, diverse and nuanced. Shoppers expect relevant results regardless of the language and specific search terms used. Our out-of-the-box natural language processing (NLP) and deep learning capabilities enable you to understand even the most complex queries and match intent with relevant results.
15% of search queries produce zero results. Yet each search represents an opportunity to offer something meaningful to shoppers. Our AI-powered search eliminates 97% of zero-result searches, ensuring your shoppers won’t be left without results. It means customers benefit from an average increase of over 60% in product detail page click rates.
Guide shoppers with suggested search terms, products and content when they input as little as two characters. Help them further refine their search through filters.
Engage, educate and inspire shoppers by offering up, not just the most relevant products, but also related content including blogs, guides, FAQs, images and videos. We will help you create the optimal brand experience.
Attraqt has been a trusted partner of ours for many years, so when the opportunity arose to implement their new AI-powered search technology, we couldn’t pass it up. We were particularly impressed by how quick and simple the implementation of the technology was and how well it worked with our existing data feeds. We started seeing significant improvements in affected searches pretty much straight away, and the results achieved over just a few weeks of the algorithms running speak for themselves.
Leanne Clancy, IT Director, PrettyLittleThing