In an article for Essential Retail, our CTO Peter Thomas discusses why a people-led approach to AI will prove to be the most valuable in 2019.
Each year, retailers look for technology predictions that will deliver value to their commercial strategy, a clear ROI and the ability to keep up with shopper expectations. So will 2019 be the year of much talked about, but least understood, artificial intelligence (AI)?
This article from Essential Retail, featuring Attraqt's Peter Thomas claims that it will be AI's year, but he emphasizes why people will be so important to making it work to deliver the best value.
Continue reading the full story via IMRG: 2019 Retail Tech Trends: AI