Product Update - Releases and innovations for Q1 2020

Powering exceptional shopping experiences

In 2019, Attraqt acquired Early Birds, combining Fredhopper’s data-led search and merchandising capabilities with Early Birds’ AI and personalization expertise through its Experience Orchestrator (XO). This same year, we started building the first bridges between our two platforms to share these capabilities, expand opportunities and enable our customers to create powerful and more relevant shopping experiences.

In 2020, our ambition is to continue to deliver more innovative and strong features for both platforms, ensuring the best experience for all users and enabling our customers to orchestrate individualized Customer Experiences and deliver exceptional shopping experiences at scale.

#BetterTogether

What's new for Q1

DATA | Optimized Data Management

Build on the best data and better understand your customers.

Our powerful Data Pipeline enables our clients to collect, unify and organize their data from all signals in real-time and ensure refined & relevant data into one consolidated dataset, to ensure feeding their strategies with reliable data while providing them with a unified view of their customers.

COLLECT - Track in real-time and unify all customer contact points and clean data to provide a unified view of each customer
ENRICH - Calibrate, segment and consolidate your data to feed the algorithms with refined data.
REACT - React to users' interactions in real-time to offer relevant individualized experiences
ANALYZE - Follow-up performance and take the right actions to improve business outcomes

INSIGHTS | Advanced Dashboard Overview

Understand. Analyze. Optimize.

Display advanced actionable insights in a simple and visual way to easily monitor performance and identify optimization opportunities, to improve your strategies and maximize business impact.

Easily understand
Efficiently analyze
Quickly optimize

Did you know? Feature focus

AI | Algorithm Orchestration

We provide the tool, data scientists bring their algorithms, business teams activate them.

Our XO platform enables e-commerce companies and retailers to easily set up, test and orchestrate their own algorithms in total autonomy and in real-time, for marketing and merchandising teams to power unique shopping experiences for each customer throughout their journey.

Use high-performance algorithms, including your own, to deliver highly personalized customer experiences.

Deploy high-performance algorithms quickly in a test & learn approach
Optimize knowledge and use of your algorithms and strategies
Define the best strategy to use for each use case

Coming up soon

SEARCH | Enhanced capabilities

We're enhancing our Search capabilities to build the future of Search and provide our clients with the latest technologies and innovative services, for them to create the most relevant and highly individual search journeys, powering exceptional shopping experiences.

Enjoy enhanced search capabilities and innovative evolutions.