Our tried & tested model can be trusted to deliver a successful implementation, exactly inline with the agreed scope.
Fit for Purpose
Highly structured onboarding and go-live process, customised to fit your exact needs.
Fit-for-purpose implementation support from our expert technical team throughout the entire program.
We follow a highly structured process to ensure that the resulting solution is exactly matched to your needs.
This includes a kick-off meeting and full scope definition. The resulting Statement of Work, defining the detailed business requirements, is then agreed and signed-off by the customer.
The customer site is created with the initial configuration of the Merchandising Studio (thresholds, metadata definition, etc.) and establishment of the database.
Data integration and enhancement
Customer data is enriched, transformed and prepared for loading in recommendations and/or search (Smart Data). The data integration rules are then deployed in test and finally in the production environment.
Preparation for Go-Live
We conduct onboarding training for the Merchandising Studio, which helps identify and define the strategies for deployment. We also undertake full UAT testing and with customer approval, we move to Go-Live.
The support that we get from it with any queries that we have is amazing.
Andressa Rojas Senior ecommerce Merchandiser, Oak Furniture Land