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Technical Consulting

We follow a highly structured, tried and tested formula to ensure your implementation is as seamless and efficient as possible.

Assistance at every step

 

  • Connect with ecommerce systems, PIM, CRM, CMS and other core systems.
  • Support monolithic, vertical or horizontal architectures.
  • Connect data requests and responses with speed & precision through best-in-class APIs.
  • Provide a RESTful API supporting both XML or
  • JSON responses to simplify integration
  • Ensure optimal experience across all devices, including desktop, mobile, tablets & kiosks.

View the Technical Consulting Implementation Timeline

 

Download the PDF

Tried & Tested

Our tried & tested model can be trusted to deliver a successful implementation, exactly inline with the agreed scope.

Fit for Purpose

Highly structured onboarding and go-live process, customised to fit your exact needs.

End-to-End

Fit-for-purpose implementation support from our expert technical team throughout the entire program.

Technical Excellence

We follow a highly structured process to ensure that the resulting solution is exactly matched to your needs.

Requirements gathering

This includes a kick-off meeting and full scope definition. The resulting Statement of Work, defining the detailed business requirements, is then agreed and signed-off by the customer.

Platform configuration

The customer site is created with the initial configuration of the Merchandising Studio (thresholds, metadata definition, etc.) and establishment of the database.

Data integration and enhancement

Customer data is enriched, transformed and prepared for loading in recommendations and/or search (Smart Data). The data integration rules are then deployed in test and finally in the production environment.

Preparation for Go-Live

We conduct onboarding training for the Merchandising Studio, which helps identify and define the strategies for deployment. We also undertake full UAT testing and with customer approval, we move to Go-Live.

The support that we get from it with any queries that we have is amazing.

Andressa Rojas
Senior ecommerce Merchandiser, Oak Furniture Land

See us in action

Data Science

See our Data Science Fact Sheet here.

Implementation Process

See our Technical Consulting Implementation Fact Sheet here.

Ecommerce Platforms

Find out more on the ecommerce platforms we support.

Ready for more?

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