Technical Consulting

We follow a highly structured, tried and tested formula to ensure your implementation is as seamless and efficient as possible.

Assistance at every step

Connect with ecommerce systems, PIM, CRM, CMS and other core systems.
Support monolithic, vertical or horizontal architectures.
Connect data requests and responses with speed & precision through best-in-class APIs.
Provide a RESTful API supporting both XML or JSON responses to simplify integration
Ensure optimal experience across all devices, including desktop, mobile, tablets & kiosks.

Tried & Tested

Our tried & tested model can be trusted to deliver a successful implementation, exactly inline with the agreed scope.

Fit for Purpose

Highly structured onboarding and go-live process, customised to fit your exact needs.

End-to-End

Fit-for-purpose implementation support from our expert technical team throughout the entire program.

Technical Excellence

We follow a highly structured process to ensure that the resulting solution is exactly matched to your needs.

SCOPE DEFINITION

Requirements gathering; this includes a kick-off meeting and full scope definition. The resulting Statement of Work, defining the detailed business requirements, is then agreed and signed-off by the customer.

TECHNICAL IMPLEMENTATION

Platform configuration; the customer site is created with the initial configuration of the Merchandising Studio (thresholds, metadata definition, etc.) and establishment of the database.

DATA INTEGRATION

Data integration and enhancement; customer data is enriched, transformed and prepared for loading in recommendations and/or search (Smart Data). The data integration rules are then deployed in test and finally in the production environment.

GO-LIVE PREPARATION

Preparation for Go-Live; we conduct onboarding training for the Merchandising Studio, which helps identify and define the strategies for deployment. We also undertake full UAT testing and with customer approval, we move to Go-Live.