We provide technical support, backed up by extensive knowledge, to facilitate fast issue resolution for our customers 24/7, anywhere and everywhere in the world.
Whether you have a question in regards to the Fredhopper Discovery Platform, or you need assistance resolving an issue or you have a really good suggestion for a new, innovative feature look no further than our dedicated Customer Support team.
Efficiency and effectiveness delivered in equal measure, around the clock.
We strive to resolve all incidents as efficiently as possible by utilizing ITIL processes and working closely with other business teams to deliver the best possible outcomes.
We are highly effective in all business regions with local teams that provide the necessary support at any time of day or night.