What is GDPR?

The General Data Protection Regulation (“GDPR”) is a European law with direct effect across the European Union, including the UK. GDPR builds upon, extends, and enhances the existing data protection laws. GDPR came into force at the end of May 2018.
To find more information on GDPR, please refer to the ICO (Information Commissioner’s) website


What data do we manage?

We handle the personal data of our customers, prospects, suppliers, contractors, partners and employees.
In addition, in the delivery of services to our customers, we manage limited quantities of end user personal data (i.e. IP addresses) as well as system user data (i.e. user email & log-in data to our platform).


How do we handle this data?

Attraqt complies with all data protection obligations and we have a full compliance program in place. This involves confirmation of all the areas of our business where we handle personal data, and we can confirm that we document and handle this data in line with all regulatory requirements.


Location of our data centres

Fredhopper Discovery Platform - FHR
Entity Name                    Entity Type                                                Entity Country
AWS                                 Cloud Services Provider                           Ireland
AWS                                 Cloud Services Provider                           Singapore
AWS                                 Cloud Services Provider                           Australia
AWS                                 Cloud Services Provider                           US


Fredhopper Discovery Platform - FSM
Entity Name                    Entity Type                                                Entity Country
Rackspace                        Cloud Services Provider                           UK
Rackspace                        Cloud Services Provider                           US


List of sub-processors

Below is a complete list of sub-processors who process the data that Attraqt holds:

  • AWS
  • Egnyte
  • Microsoft
  • Atlassian
  • HubSpot
  • Salesforce
  • Splunk
  • Ringcentral
  • FinancialForce
  • Google 
  • ZenDesk


Any questions?

For any specific questions, please contact Attraqt's Data Protection Officer; Terence Tsang, Head of Legal.
Click here to email


For any questions please contact us